Frequently Asked Questions
Find answers to common questions about our services
A straightforward boiler replacement typically takes one day. If we're relocating the boiler or making significant changes to the system, it may take 2-3 days.
Warranty depends on the manufacturer and model, ranging from 5 to 12 years. We'll explain your options and help you choose the best balance of cost and warranty protection.
Yes, we carry comprehensive public liability insurance and employer's liability insurance. We're happy to provide certificates on request.
Yes, we provide free, no-obligation quotes for all work. We'll visit your property, discuss your requirements, and provide a detailed written quote.
Lead times vary depending on the time of year and type of work. For planned projects, we recommend getting in touch 2-4 weeks ahead. Emergency work is prioritised.
Yes, all our work comes with a written guarantee. The length depends on the type of work - we'll confirm this in your quote.
Absolutely. We take pride in leaving properties clean and tidy. We remove all waste and debris, and protect your home throughout the work.